FAQs
Delivery Related
1. Do you deliver food in Puri?
Yes, we do! We offer home delivery in select areas of Puri. Just check your location when ordering or give us a quick call to confirm.
2. How can I place an order for delivery?
You can order directly through our website, call us, or find us on popular food delivery apps. We’ll take care of the rest.
3. What’s the average delivery time?
Usually between 30 to 45 minutes, depending on your location and order size. We’ll give you an estimated time when you place your order.
4. Do you charge extra for delivery?
Delivery charges may apply based on your order value or distance from the restaurant. Don’t worry — we’ll let you know upfront before you confirm the order.
5. Is the food packed safely?
Absolutely. All food is packed fresh in secure, hygienic containers, and handled with care to maintain temperature and taste.
6. What if something’s wrong with my order?
We pack every order with care, but if something’s missing, delayed, or doesn’t feel right — just reach out within 30 minutes of receiving your food.
- To help us sort it out faster, please share a clear picture of the issue along with your order details.
Once we have everything, we’ll do our best to make it right – Your experience matters to us, and we’re here to help.
8. Can I order large meals for gatherings or events?
We offer online payments only at the moment — through UPI, cards, and secure gateways.
Unfortunately, No cash on delivery just yet, but the process is quick, easy, and totally safe.
Food & Menu
1. Can I customise my dish?
We try our best! Let us know while ordering — if it’s possible (like making something less spicy), we’re happy to do it.
2. Do you offer vegetarian or vegan options?
Yes, we do serve vegetarian food in Puri. You’ll find a variety of vegetarian dishes, and we can guide you on vegan-friendly options too.
3. Are there any chef’s specials I should know about?
Always! Our “Today’s Special” features seasonal ingredients or something our chefs are excited about. Ask us — we love sharing.
4. Do you cater to food allergies?
We can’t guarantee an allergen-free kitchen, but if you inform us about your allergies, we’ll do our best to avoid cross-contamination.
General Enquiries
1. Are you open every day?
We’re open 7 days a week [Mon – Sun], unless otherwise mentioned on our social pages.
2. Can I book for birthdays or private events?
Yes! We’d love to host you & be a part of your special ocassion. Reach out through our booking form or give us a call — we’ll take care of the details.
3. I have feedback. Where can I share it?
We’d love to hear what you think —
You can drop us a message right here, or DM us on Instagram.
And if you’re posting about us, don’t forget to tag us @wildgrasspuri— We’d love to see wildgrass from your lenses and share it with our community.
4. Where can I find your full menu?
You’ll find our menu here.
And yes — we’re always updating it with new favourites.